Privacy Policy

Effective Date: 12th February 2025

trestaintl.ae ("the App," "we," "us," or "our") is an internal application developed and maintained by Tresta International FZE (TIF) ,UAE for the exclusive use of its employees and authorized personnel employed by the organization or its group companies ("Users"). This Privacy Policy explains how we collect, use, and safeguard the data processed through the App to fulfill internal administrative and operational requirements. The data processed within the App is strictly limited to organizational transactions and information related to the Users of the App.

By using the App, you acknowledge and agree to the practices described in this Privacy Policy.

Scope of Application

This Privacy Policy applies exclusively to the App and governs the collection, use, and processing of personal and organizational data related to the App's operation. It does not apply to external websites, services, or applications outside of [Organization Name] and its group companies.

Information We Collect

We collect information necessary to ensure the App’s functionality and meet our internal administrative and operational requirements. This includes:

Personal Information

• Name
• Job title
• Employee ID
• Contact information (e.g., email, phone number)
• Authentication credentials (e.g., usernames, passwords, or biometrics)

Operational Data

• Attendance and time logs
• Task assignments and progress reports
• Performance metrics

Device and Usage Data

• Device information (e.g., device type, operating system, unique device identifiers)
• Log data (e.g., IP address, timestamps, and actions taken within the App)
• Location data (only when required for operational purposes and explicitly authorized by the User)

The data collected through the App is strictly related to the organization’s transactions and the operations of the Users.

How We Use Information

The collected data is used solely for legitimate organizational purposes, including but not limited to

• Managing employee and contractor workflows
• Monitoring attendance and task performance
• Enhancing the App’s functionality and user experience
• Ensuring data security and system integrity
• Complying with organizational policies and legal obligations

Data Sharing and Disclosure

We do not share your information with external third parties unless:

• Required by law or legal processes (e.g., subpoenas, court orders)
• Necessary to protect the organization’s rights, property, or safety
• Approved by the organization for integration with other internal systems

To the extent permitted by applicable law, Tresta International FZE and its group companies will not be held liable for unauthorized disclosures or data breaches resulting from third-party misconduct beyond our reasonable control.

Data Security

We implement robust technical, administrative, and physical safeguards to protect the information processed through the App, including:

• Encrypted data transmission and storage
• Regular security audits and monitoring
• Role-based access controls

We disclaim any liability for damages resulting from unauthorized access, system failures, or breaches despite our reasonable efforts to secure the data.

User Responsibilities

Users are responsible for safeguarding their authentication credentials and ensuring compliance with organizational policies when using the App. Any unauthorized access or suspicious activity must be reported immediately to Tresta International FZE 's IT department.

Users acknowledge that failure to comply with organizational policies may result in disciplinary action or restrictions on App access.

Retention of Data

We retain data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Retention periods may vary based on the type of data and operational needs. Tresta International FZE and its group companies assume no liability for data retention beyond legal or policy mandates.

User Rights

Where applicable, Users may:

• Request access to the personal data held about them
• Request corrections to inaccurate or incomplete data
• Request deletion of personal data, subject to organizational policies and legal requirements

Requests should be submitted to IT Department. Tresta International FZE reserves the right to deny requests that are inconsistent with operational or legal obligations.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Users will be notified of significant changes via the App or through internal communications. The updated policy will take effect upon posting unless stated otherwise. Continued use of the App constitutes acceptance of the updated terms.

Contact Information

For questions or concerns about this Privacy Policy, please contact:

Tresta International FZE
Data Protection Office
info@trestaintl.ae

Tresta International FZE disclaims liability for any errors or omissions in this Privacy Policy to the extent permitted by law.